Cosmic adjustment necklace

18k gold plated cross textured chain: 6.2x3.3x0.5mm, 52.2cm length

Golden star charm: 11x10x1.5mm, 3mm hole

18k gold plated moon charm: 7.5x5x1mm, 1mm

Golden round flat textured with evil eye pendant: 12x1.5mm, 3mm hole

RETURN & REFUND POLICY

Eligibility for Returns

We accept returns for unworn jewelry within 30 days of purchase. To be eligible, items must be in their original condition and packaging.

Return Process

• Contact our customer support team via email or social media to initiate a return.
• Provide proof of purchase (order number, receipt, etc.).
• Ship the item back to our address (include a return authorization number).

Refund Options

• Full Refund: If eligible, we’ll issue a full refund to the original payment method.
• Shop Credit: Customers can choose store credit for future purchases.
• Exchange: We offer exchanges for items of equal or lesser value.

SHIPPING INFO

• Shipping Speed Options:

  • We offer both domestic and international shipping.
  • Domestic orders are typically delivered within 3-4 business days.
  • International shipping times may vary based on the destination.

• Shipping Costs:

  • Shipping costs are calculated based on the order weight, shipping method, and delivery location.
  • Customers can view the shipping cost during checkout.

• Order Processing Time:

  • Orders are usually processed within 1 business day.
  • During peak seasons or special promotions, processing times may be longer.

• Delivery Estimates:

  • Domestic delivery estimates range from 3 to 4 business days.
  • International delivery times vary and depend on the destination country.

• Shipping Zones:

  • We ship to most countries worldwide.
  • Please check our website for the list of available shipping destinations.

• Shipping Carriers:

  • We partner with reliable carriers to ensure timely and secure delivery.

Communication and Transparency

• Clear Presentation:

  • We’ve made our shipping policy easy to navigate with clear subheadings, tables, and bolded text.
  • You can find essential shipping details on our website footer and product pages.

• Updates and Adaptations:

  • Our shipping policy is a living document that we update as needed.
  • Unexpected circumstances may require adjustments, and we strive to keep our customers informed.

Contact Us

If you have any questions or need further clarification, feel free to reach out to our customer support team at noperfectionshandcrafted@gmail.com.